I was wondering when a product would ship so went back to look at the order confirmation email I got last week... the email had me 'reading' and laughing.
Thanks for picking us. Your new bag is gonna ROCK!
Here is your order summary email.
We suggest that you actually read it and like it because this is what you are getting and the Lucky One's address below is where we are going to send it. If you must be That Person, we can TRY our best to make changes or cancel your order. This is only if we have had enough coffee and our warehouse hasn't. You will need to send your email to changeorder@timbuk2.com. Remember, this is only if your order is NOT IN PRODUCTION. Once your order makes it to our production line, we can't change it for you and if it's custom, we can't take it back. Not because we don't love you; but because we already have really, really nice custom made Messenger bags from Timbuk2. It's part of the uniform.
WHO PAID (billing address)
THE LUCKY ONE (shipping address)
WHATCHURGETTING (items)
HOW MUCH YOU SHELLED OUT (total)
(I added these notes - not on email)
How often do you write an email that you 'know' people won't read - yet it's so important they do? Add some 'character' next time! I'm not even the least bit disappointed we probably won't our new diaper bag until next week. (Granted we won't need it for a couple months - but new toys are fun!)
Good Job Timbuk2
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